Terms of Use

Welcome to GurusDirect, the home of certified IT experts. Before you start, heres what you need to know in simple terms:

What GurusDirect Does

Connects Clients with certified IT experts ("Gurus").
Provides a secure way to pay for consultations.
Gives you access to a marketplace of Gurus with different skills.

What GurusDirect Does NOT Do

We do not check or verify the advice given by Gurus.
We do not guarantee results, outcomes, or the accuracy of any information.
We do not get involved in disputes between you and a Guru.
We do not offer refunds or compensation.

Whos Responsible?

Clients (thats you) are responsible for:

  • Checking the Gurus credentials before booking.
  • Asking the right questions.
  • Keeping your own notes, records, and screenshots.

Gurus are responsible for:

  • Delivering the advice they promise.
  • Following any applicable laws and standards.

Disputes?

If something goes wrong, you and the Guru must resolve it directly. GurusDirect is just the middleman we do not mediate, investigate, or decide whos right or wrong.


GurusDirect Due Diligence Checklist for Clients (March 2025)

Before you hire a Guru, make sure you:

Review their profile and certifications.
Read all reviews and ratings from other Clients.
Ask for examples of past work if relevant.
Confirm exactly whats included in the consultation (whats covered, how long, any follow-ups).
Agree pricing upfront no surprises.
Keep a record of all conversations, including written messages and agreed terms.
Be clear about your expectations
the more you communicate, the better the outcome.


Reminder:
GurusDirect does not check Guru qualifications, monitor consultations, or guarantee results.
Its up to you to do your homework before you book.

GurusDirect Ltd Venture Bridge Holdings Ltd

Master Terms Conditions

Version: March 2025

Governing Law: England Wales

1. Introduction


Welcome to GurusDirect.com, a marketplace operated by GurusDirect Ltd (a wholly owned subsidiary of Venture Bridge Holdings Ltd).
These Terms Conditions govern your use of our platform, including the website, mobile apps, and all services we provide.
By using GurusDirect.com, you accept these Terms. If you do not agree, you may not use the platform.

2. GurusDirect is a Facilitator Only


GurusDirect acts solely as an **introduction platform** and payment processor.
We do not verify, endorse, review, or guarantee the accuracy, legality, suitability, or quality of advice, services, or content provided by Gurus (Suppliers).
All services are provided by independent Gurus, and Clients engage with Gurus at their own risk. GurusDirect has no responsibility or liability for the outcomes of any engagement.

3. No Liability for Any Losses or Damages


Under no circumstances will GurusDirect Ltd, Venture Bridge Holdings Ltd, or any of their officers, directors, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or reputational harm arising from use of the platform or reliance on any advice provided by Gurus.

4. No Professional Advice Guarantee


All content and advice provided via GurusDirect.com is for **informational purposes only**. GurusDirect does not provide legal, financial, medical, tax, or professional advice.
Clients must seek independent, licensed professional advice before acting on any information provided by Gurus.

5. Supplier-Client Direct Contract


All engagements between Clients and Gurus form a **direct contract** between those parties. GurusDirect is not a party to such contracts and will not intervene in any disputes.

6. No Dispute Resolution by GurusDirect


GurusDirect will not mediate, arbitrate, investigate, or resolve any disputes between Clients and Gurus. Clients and Gurus are solely responsible for resolving their own disputes.
By using the platform, both parties irrevocably waive any right to bring claims against GurusDirect related to such disputes.

7. Client Due Diligence Responsibility


Clients are fully responsible for conducting due diligence on Gurus before engaging them. This includes checking credentials, references, reviews, and conducting their own background checks.

8. Payment Fees


Payments are processed via the platform. Clients must pay in advance for consultations. GurusDirect collects the payment on behalf of the Guru, deducts its commission, and releases the balance to the Guru.
No off-platform payments are permitted. Any attempt to circumvent the platform will result in immediate termination.

9. Ownership of Content


All content created, posted, or shared on GurusDirect.com (including answers, profiles, reviews, and materials provided by Gurus) becomes the property of GurusDirect Ltd. We may use such content for marketing and promotional purposes.

10. Acceptable Use Policy


Users must not post illegal, obscene, or harmful content. Use of AI-generated content is prohibited unless explicitly approved by GurusDirect. Violations will result in account suspension.

11. Termination


GurusDirect may terminate any account at any time, for any reason, without refund. Users may also terminate their accounts by written notice.

12. Indemnity


Clients and Gurus both agree to indemnify and hold harmless GurusDirect Ltd, Venture Bridge Holdings Ltd, and their officers, employees, and agents from any claims, losses, or damages arising from use of the platform or disputes between Clients and Gurus.

13. Governing Law Jurisdiction


These Terms are governed by the laws of England Wales. Any disputes will be resolved exclusively in the courts of England Wales.

14. Final Waiver of Claims


By using GurusDirect.com, all users irrevocably waive any and all claims against GurusDirect Ltd and Venture Bridge Holdings Ltd, including but not limited to claims for negligence, breach of contract, misrepresentation, breach of statutory duty, or any other legal theory.