ServiceNow Certified Talent Marketplace on GurusDirect.com
Where ServiceNow-certified talent meets businesses with urgent skills gaps without the noise.
Vendor Snapshot
Website: www.servicenow.com
Headquarters: Santa Clara, California, USA
Number of Employees: 22,000+
Core Specialties: IT Service Management (ITSM), Workflow Automation, IT Operations Management (ITOM), Customer Service Management (CSM), AI/ML
Why Choose ServiceNow?
ServiceNow is a global leader in digital workflow automation, helping businesses streamline operations, improve employee experiences, and accelerate digital transformation. Its cloud-based platform powers IT service management, customer service, and enterprise operations through AI-driven workflows and automation.
With its low-code development capabilities and broad integrations across enterprise systems, ServiceNow enables organizations to automate repetitive tasks, enhance service delivery, and drive operational efficiency at scale.
Specialties by Category
ITSM
- Incident, problem, and change management
- Self-service portals and knowledge management
- Automated ticketing and workflow routing
- Service catalog and request management
AI / IA / ML
- Predictive intelligence for incident resolution
- Virtual agents for self-service automation
- Machine learning-based anomaly detection
- Sentiment analysis for customer service interactions
Cloud
- Cloud-based platform with multi-instance architecture
- Hybrid cloud integrations with AWS, Azure, and Google Cloud
- DevOps and CI/CD pipeline support
- API-based system integrations
Security
- Security Incident Response for automated threat management
- Vulnerability response workflows
- Compliance tracking with GDPR, HIPAA, and ISO standards
- Role-based access controls
Skills Gap Analysis Whats Driving Demand?
The growing reliance on digital workflows and enterprise automation is driving demand for ServiceNow-certified professionals. Businesses need experts who can design, configure, and optimize ServiceNow workflows to improve service delivery and operational efficiency.
The rise of AI-driven automation and the complexity of cross-platform integrations are widening the skills gap, making certified ServiceNow professionals essential for digital transformation initiatives.
Top certifications in demand include:
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist ITSM
- ServiceNow Certified Technical Architect
GurusDirect.com Value Proposition
GurusDirect.com connects businesses with ServiceNow-certified experts who can design, automate, and optimize digital workflows. Our certified-only model ensures businesses gain access to proven professionals with deep expertise in ITSM, automation, and AI-driven workflows.
With GurusDirect, IT providers can monetize their certified ServiceNow talent, while individual gurus grow their reputations and secure new opportunities all within a marketplace built exclusively for certified IT experts.
Benefits by User Type
User Type | Benefits |
Businesses with Skills Gaps | Faster workflow automation deployments, certified-only talent, flexible engagements, reduced risk |
Certified Gurus | No outbound selling, certifications drive visibility, reputation building |
IT Providers | Bench monetization, inbound project leads, team visibility |
Evangelists, Trainers | Personal brand building, thought leadership, mentoring |
Aspiring Gurus | Real project experience, mentorship, career acceleration |
Key Metrics Impact Areas
- 50% faster ITSM deployments
- Improved operational efficiency through workflow automation
- Revenue growth for certified ServiceNow gurus and IT providers
- Enhanced customer and employee experiences
Call to Action
Certified ServiceNow Gurus: Join GurusDirect.com to monetize your certifications, grow your reputation, and connect with businesses seeking ServiceNow expertise.
Businesses: Automate your workflows and accelerate digital transformation with certified ServiceNow talent. Hire certified ServiceNow experts directly on GurusDirect.com no noise, just certified talent.
Popular Skills
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